Terms & Conditions
Minimum order is $50 per shipment.
Payment Terms, Domestic Customers
Payments are due within thirty (30) days from the date of invoice with prior credit approval. Otherwise, payments are due prior to shipment by check, funds transfer, or credit card. COD shipments are to be paid by certified, cashier’s, or company check with credit references provided.
Payment Terms, International Customers
Payments are due in U.S. dollars by advance payment, funds transfer, check, or credit card, covering merchandise and any prepaid freight charges that may apply. Irrevocable letters of credit are accepted with a minimum order of $20,000 in U.S. dollars, per order. Letters of credit must be in favor of Blake Water Solutions; stipulate payment is based on sight of shipping papers; state all charges to be applied to buyer’s account, and specify F.O.B. point is ex-factory. (Additional banking and processing fees will be charged.)
All shipments are F.O.B. distribution centers, located in the United States.
Claims for goods damaged in shipment or shortages must be made by customer directly with freight carrier.
All returns must be approved by Blake Water Solutions, and a Returns Goods Authorization (RGA) must be issued. A twenty-five (25) percent restocking charge may apply to authorized returns. Once an RGA is issued, merchandise is to be returned to Blake Water Solutions, freight prepaid. (Please see Returns Goods Policy for more details.)
We ask our customers to place all orders in writing. Verbal orders (and verbal changes to orders) will be accepted only with the understanding that Blake Water Solutions is not responsible to cover freight charges for returned merchandise placed by verbal order. Furthermore, all merchandise returned for credit placed on a verbal purchase order is subject to a twenty-five (25) percent restocking charge, unless confirmation has been received during office hours, prior to shipment.
Most Blake Water Solutions products come with a limited warranty covering materials and workmanship. Some products sold by Blake Water Solutions have no warranty, or they are covered by the original manufacturer’s warranty. Please contact Blake Water Solutions and refer to Limited Warranty information for more details.
Deposit / Partial Payment for Custom Products and Products Made-to-Order
Custom products, including all package filtration systems, custom reverse osmosis equipment, industrial filter housings made to AMSE design specifications and other products made-to-order require a deposit before the order can be accepted. (Please contact our customer service department for a copy of our deposit schedule.) Furthermore, this equipment cannot be returned under any circumstances.
We make every effort to notify customers with price change information. However, prices are subject to change without notice.
Past Due Accounts
A 1.5% per month service charge will be applied to all accounts past due thirty (30) days or more.
The terms and conditions described above supersede any previously written terms and conditions that appear in company documents. Any changes to our terms and conditions must be authorized by Blake Water Solutions.